Privacy Statement

Niche Offices Ltd ("Niche Offices", "We", "Us", and "Our") is committed to respecting your privacy and protecting any information that you send to us.

This privacy policy tells you what to expect us to do with your personal information when you use our website, make contact with us or use our services. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

​By using www.nicheoffices.com (our “Site”) and our Services you are giving us permission to use your information as set out in this Policy. If you do not agree, please refrain from using our Site.

Data Protection Controller

The data protection controller for your personal information that we process is Niche Offices Ltd of Fifth Floor, Suite 23, 63-66 Hatton Garden, London, England, EC1N 8LE
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The representative for our data protection who is responsible for overseeing questions in relation to this policy is Silvio Schifano.

Please contact us if you have any questions about our privacy policy or information we hold about you: 

Definition Of The Service

​Niche Offices Ltd is an office finding service for companies and businesses that is 100% free. We match our client's specific office space requirements to thousands of offices that are available in London, the United Kingdom and worldwide. We work with many office providers and landlords that can offer you office space in all styles, sizes, locations and price ranges. We also provide information and advice on the whole office rental process.

Privacy Policy Contents

Data We Collect From You


Your privacy is important to us and we want to make it crystal clear what, how, when and where we collect data from our website or as a company. Please read carefully below the various ways that we collect your data and what we collect. We do not collect any sensitive personal data about you.

Browsing Our Website

The information that we collect when simply browsing our website is to improve user experience, track visitor use of the website and to compile statistical reports on website activity. We and third party companies use cookies to compile this information and you can find out more about our cookies and third party cookies on our Cookie Policy page. We do not collect personal data when browsing our website.

The information that we collect when browsing our website includes, but not limited to, the following:
  • Device Used i.e. Computer, Tablet, Mobile Phone etc.
  • Browser type information i.e. Internet Explorer, Safari, Google Chrome etc.
  • Type of operating system used i.e. Windows 10, Apple Mac, mobile phone etc.
  • IP Address and User Location
  • Search terms used to find our website
  • Track and remember users
  • Remember the pages that you visit on our website
  • Remember your interests to display relevant ads on other websites
  • Website Traffic Data i.e. full Uniform Resource Locators (URL) clickstream to, through and from our site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page, website traffic data, time zone setting, weblogs and other communication data.
Submitting Website Contact Forms

When filling out a contact form on our website we collect the contact information that you submit for correspondence purposes and any other information submitted in the message. We also collect website traffic data, your IP Address and User Location. We use cookies to compile this website traffic information and you can find out more about our cookies and third party cookies on our Cookie Policy page. The data we may collect when submitting a contact form includes, but not limited to, the following:
  • Full Name
  • Telephone Number
  • Email Address
  • Additional Information you send regarding your office requirement
  • IP Address and User Location
  • Device Used i.e Computer, Tablet, Mobile Phone etc.
  • Browser type information i.e. Internet Explorer, Safari, Google Chrome etc.
  • Type of operating system used i.e. Windows 10, Apple Mac, mobile phone etc.
  • Search terms used to find our website
  • Track and remember users
  • Remember the pages that you visit on our website
  • Remember your interests to display relevant ads on other websites
  • Website Traffic Data i.e. full Uniform Resource Locators (URL) clickstream to, through and from our site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page, website traffic data, time zone setting, browser language, weblogs and other communication data.
Please Note: If you would prefer not to disclose certain information as listed above, we would recommend calling us by telephone on 020 3667 7328.

Call Us By Phone

When calling us by telephone you can feel free to give us information that you are happy to disclose for our records. We would only ask for contact information for correspondence purposes and details regarding your office search criteria in order to understand your requirement. However, it is entirely up to you what information you want to share with us.

In general, we normally collect the following information by telephone:
  • Full Name
  • Job Title
  • Company Name
  • Telephone Number
  • Email Address
  • Details regarding your office search criteria
Emailing Us Direct
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When emailing us directly, we would normally keep a record of all correspondence made to us. Again, it is entirely up to you what you would like to disclose in your emails to us.
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Just like telephone conversations we would normally ask and collect the following:
  • Full Name
  • Company Name
  • Job Title
  • Telephone Number
  • Email Address
  • Details regarding your office search criteria
Other Data We May Collect
  • Demographic information such as address, postcode, preferences and interests
  • Information relevant to customer search, surveys, contract, budget and/or offers
  • Details of transactions you carry out through our Site and the fulfilment of your orders, including the arrangements and deals entered with third party office service operators and providers with whom we match your requests.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Cookies are also widely used in order to make sites work, or work more efficiently and to give you the best experience. Without cookies enabled our site may not work properly.
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For full information about cookies please visit our Cookie Policy web page.

You can set your browser not to accept cookies and the website links directly below explain how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

For further information on controlling cookies, please visit www.aboutcookies.org.

How We Use Your Information

​We use the information provided to us in the following ways:
  • To contact you via telephone, email or SMS for correspondence purposes.
  • To send you office details that may interest you.
  • In order to provide our services for office search, we may share, with your permission, your information with our office providers, landlords, commercial property agents, property operators and business centres. They may contact you regarding their products or services. This will provide a wide selection of office options to choose from. This is part of our automated service and a condition of use of our Site and Services.
  • Carry out our obligations arising from any contracts entered into between you and us and any third parties in delivering or brokering your office deal. This is part of our automated service and a condition of use of our Site and Services.
  • Provide you with further information by telephone or electronic communication regarding related serviced office or leased office opportunities, renewals and reminders.
  • Provide you with marketing information, with your permission, by telephone or electronic communication which could include any newsletters, exclusive offers.
  • Allow you to participate in interactive features of our Services, when you choose to do so.
  • Ensure that content from our Site is presented in the most effective manner for you and for your computer or device.
  • Notify you about changes to our Services.
  • For research and analytical purposes to help us improve our Services and deliver market information to our clients.
  • To track and remember users
  • To remember the pages that you visit on our website
  • To make our website work properly on your computer or device and to provide you with the best experience.
  • To gather information on Website Traffic and how users interact with our website in order to improve our services.
  • To estimate the total number of users from specific geographical regions using the Service.
  • To monitor and prevent fraud and abuse.
  • To remember your interests to display relevant ads on other websites

Third Party Companies We Use

Niche offices Ltd works with many third party office provider companies in order to find you your perfect office space. However, we do not send your information to these third party companies unless we have your permission. We may ask if you would like us to send your personal data to the third party office providers in order for them to contact you directly and help you find an office rental more quickly. If you agree to this, we will only send your contact information and office search criteria to them. This may include your name, company name, telephone numbers, email address and information on your office search criteria i.e. size requirement and preferred location etc.

If an interest is shown in a particular office on our website and you would like to book a viewing to see the office space, we would ask your permission to pass your personal information to the third party office provider in order to set up a meeting. The personal data that we would share would simply be your name, company name, telephone numbers, email address and information on your office search criteria i.e. size requirement and preferred location etc. This data is used in order for the office rental company to contact you and to better understand your office search requirements before the viewing date.

When dealing directly with one of our office providers or landlord companies, they will become a data controller for your personal data. Please refer to their websites Privacy Policy or ask them directly regarding how they will use your personal and sensitive data.

Also, there may come a time where you decide to proceed in renting an office through one of our office providers or landlords and enter into a contract with them. In this instance, they may require further personal or sensitive information from you. Again, please either refer to their websites Privacy Policy or contact them directly regarding how they will use your personal and sensitive data.

Weebly.com

We use a third party website service, Weebly.com, to build and publish our website. Weebly uses third party companies/services to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. When submitting a website contact form it is required to send your name, email, telephone number and any other additional information that is sent in the message area of the website form. Weebly.com does have access to this information that you send as they are the website developer but they are not allowed to access this information unless they have Niche Offices consent to do so. For more information about how Weebly.com processes data, please see Weebly's Privacy Notice.

Third Party Analytics Companies We Use

​We use third party analytics companies to collect user data via cookies when you browse or interact on our website. Their cookies are also used for functionality purposes in order to display our website correctly on your computer or device. Some cookies are also used for security purposes and to remember your interests in order to display ads on websites you visit. For more information about our third party analytics companies and cookies, please read our Cookie Policy.

Security

​We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Where We Store Your Personal Data

​The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.

Niche Office Ltd does not guarantee or warrant the security of our servers nor can we guarantee that information you supply through our website or email will not be intercepted while being transmitted over the Internet; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosure Of Your Information

Unless explicitly stated, we do not sell, rent or lease user information to any third party. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Niche Offices Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, and other agreements; or to protect the rights, property, or safety of Niche Offices, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.
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If you no longer wish to be contacted for marketing purposes, please call us on 0203 667 7328 or email us at [email protected]

Your Data Protection Rights

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

Your Right Of Access

You have the right to ask us for copies of your personal information that we hold. This right always applies. 

Your Right To Rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Your Right To Erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your Right To Restriction Of Processing

You have the right to ask us to restrict the processing of your information if you are concerned about the accuracy of the data or how it is being used.

Your Right To Object To Processing

You have the right to object to processing if we are able to process your information because it is in our legitimate interests. You also have the right to object where we are processing your personal data for direct marketing purposes.

Your Right To Data Portability

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
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For security reasons, we may need to confirm or prove your identity in order to ensure that personal data is not disclosed to any person who has no right to receive it.

Access requests may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. We have one month to respond to you.

Please contact us at [email protected] if you wish to make a request or contact us on 020 3667 7328.

How Long Is Your Data Kept

We only keep your personal information for as long as we have a legitimate interest to do so. Due to the nature of our office finding services, many of our clients use us every year or so in order to find them a new or larger office space for their business. They therefore prefer to be kept on our data base for longer periods.

​All personal data received and stored by us is erased after 10 years unless agreed otherwise by the client.

If you would like your personal information to be deleted, please call us on 020 3667 7328 or email us at [email protected]

Links To Other Websites

​​Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
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Website: https://www.ico.org.uk/make-a-complaint

Changes To Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 8th August 2024.
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For further details about our websites Terms & Conditions, please refer to our Terms and Conditions website page.

​How To Contact Us

Please contact us if you have any questions about our privacy policy or for information we hold about you: 

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